| Australian Survey Research is a social and market research company. We also have a human resources practice specialising in specific organisational development issues. |
 General
As displayed in the circle, ASR provides products and services that assist you in internal management of your organization AND in managing information about people or activities that are outside of your organization. We can assist you in generating data, creating information from this, and helping you use it to manage your day-to-day business.
The following activities are part of our core business:
- Survey services bureau
- Web survey software
- Statistical and data analysis
- HR and market research
- Internet/web development
- Web application hosting
- Custom web-database projects
- Workforce planning & profiling software
- Training management software
- Performance management systems
Market research consulting
We specialise in projects requiring a combination of qualitative and quantitative techniques. For example, we use multiple methods of collecting data, including:
- Desktop research
- Face-to-face interviewing
- Telephone interviewing
- Focus groups
- Workshops
- Web and/or e-forms
- Paper
- CATI.
ASR undertakes large and small survey research assignments for government business enterprises, private and not-for-profit organisations. Our consultants are noted for their expertise in designing questionnaires for a range of business purposes, including all forms of employee & 360° surveys, member and customer satisfaction.
ASR has extensive survey experience in human resource, market, social, government and custom research. We apply a range of methodologies in our research activities and are always prepared to adapt these to meet specific client requirements. As well as using traditional methods to collect information, the company has its own web and e-forms software system which it can apply to research & survey assignments.
Typical projects involve some or all of the following: project initiation, publicity or communication strategies, questionnaire design, data collection, analysis, interpretative reporting, and client presentations.
This is a survey-research professional services centre using Survey Manager for collecting information by web, paper, e-forms and computer-assisted telephone interviews (CATI). The bureau offers a range of services, including:
- Questionnaire design
- Design and implementation of communication programs
- Project management
- Data collection
- Survey & research consulting
- Analysis
- Interpretative report writing
- High performance statistical processing
- Specialised business intelligence
- Web access & dissemination.
Survey Services supports four types of survey project:
- Anonymous
- Anonymous with return
- Invitational, and
- Multi-rater, including upward feedback and 360°.
For multi-rater surveys:
- Our Survey Manager software allows for user-selected respondents
- Qestionnaires are presented in a single menu for multiple recipients
- Pre-survey messages and reminders are sent automatically
- Progress is tracked automatically
- Individual feedback reports can be returned by paper, e-mail and the web.
The bureau features:
- Servers housed in secure Tier 1 Data Centre
- Use our database and web servers (or house yours with us)
- Defence security clearance SSL encryption available
- Suitable for internal and public use 24x7 up time
- Monthly subscription, short term and long term projects
- All types of data and analysis accommodated
- Certified by Defence for handling Commonwealth data.
We run an Analytics Bureau in collaboration with Space-Time Research, Australia's most successful business intelligence company.
At the heart of the solution is SuperWEB, the web browser interface to Space-Time Research's acclaimed online micro-analytical processing technology. This embodies those characteristics that make Space-Time Research's content delivery and reporting solutions so successful internationally - extraordinary performance, elegance and ease of use. It has proved effective in bringing common statistical knowledge and data interrogation capabilities to a broader spectrum of business people in organisations.
We perform routine and specialised statistical analysis and reporting on completed survey and other data for various statutory bodies, government agencies and companies. SuperWEB, and its companion products, enable ASR to offer web data mining and reporting on modest as well as truly massive data sets. We can transform your data to appear in SuperSTAR, and disseminate reports under password control over the web. Typical uses are:
- Employee survey: distribution of the company data and work area data, so that a line manager can view his/her work area and compare their local results to the company-wide results.
- Customer satisfaction survey: distribution of the company data and product/service lines, so that various managers can view their product/service and compare their results to the company-wide results.
- Survey Manager™ for data collection and surveys
- SuperCROSS for PC-based analysis
- SuperWEB for data analysis and reporting over the web
- Leximancer for text analysis and data mining
- CompTrack for workforce analysis and capability tracking
- CompTrack for training administration
- OnTrack for employee performance management
Software development with consulting support enables ASR to provide its clients with a unique capability for integrating information technology with business processes. We specialise in database-driven web applications, often involving e-commerce. We develop mainly using Microsoft® tools.
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