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Building respondant panels from online communities
Building respondent panels from online communities represents an invaluable source of feedback from customers, employees, partners and other stakeholders. Such panels can provide companies and government agencies with deliberate, consistent and regular feedback that can have a dramatic effect on shaping policy and influencing business decisions.

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(PDF 75Kb / 6 pages)
So you want to build an online community
Advise on the practical steps of who to include, and how to go about it, and policies for running the community.

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(PDF 76Kb / 6 pages)
Six steps to successful surveys
Since the first Web-based survey was conducted in 1994, the use of online surveys has steadily increased as a means of collecting valuable information from important stakeholder communities of employees, customers, partners, and prospects. Companies are quickly realizing the value in engaging these stakeholders in a regular and consistent dialogue to gather real information that can dramatically and positively affect business.

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(PDF 62Kb / 5 pages)

 

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