ASR has developed the Survey Manager software technology suite to do this. We also offer the technical services to create interfaces from Survey Manager to your HRIS, CRM, financial and other systems.
Survey Manager is the information platform which underpins survey-research bureau, run on our database and web servers housed in a secure 24x7 Data Centre in Melbourne. From here, we can reach most people online anywhere in the world.
ASR uses the powerful SuperWEB reporting engine from Space-Time Research to provide clients reports over the web where each report can be password-protected.
Were appropriate, we use a range of statistical and other reporting tools. Also, we specialise in those difficult 'one-off' data collection & reporting assignments, often requiring sophisticated statistical analysis.
We offer a range of services, including:
- Research design
- Sample construction
- Data collection
- Project management
- Analysis
- Interpreting results and identifying action points
- High performance statistical processing
- Specialised business intelligence
- Web access & dissemination.
Examples include:
- Customer satisfaction surveys
- Employee attitude surveys
- Performance appraisals & skills audits
- 360°and other multi-rater surveys
- Training evaluation
- Remuneration surveys
- Psychometric testing and recruitment screening
- Quantitative market research
- Timesheets, expenses or inventory tracking
- Capturing field data from experiments
- Capturing production volumes, work processes or decision steps.
We can run any combination of:
- Web surveys
- Paper forms and questionnaires
- Scannable paper forms
- Telephone interviewing (CATI)
- Focus groups, and
- In-depth interviewing.
We support four types of survey project:
- Anonymous
- Anonymous with return
- Invitational, and
- Multi-rater, including upward feedback and 360°.
For multi-rater surveys such as upward feedback and 360°:
- Our software allows for user-selected respondents
- Questionnaires are bundled together for multiple recipients
- Pre-survey messages and reminders are sent automatically
- Progress is tracked
- Individual feedback reports can be returned by paper, e-mail and the web.
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