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  • 1 Real time feedback

    14,000 Queensland Rail staff were surveyed by paper and web using Survey Manager to construct, administer and collect the data from the questionnaire. The on-line administration module provided Queensland Rail staff with real-time information on the status of a survey.
  • 2 Understanding public opinion

    The Commonwealth Government’s HR Department wanted to investigate the public's views on a proposed web portal. 40,000 Australians were invited to complete the survey. ASR delivered on its quota of 4,000 responses nationally in 4 hours.
  • 3 Over 200,000 pilgrims across 85 countries

    Prior to the Pope’s arrival in Australia, the Catholic Church commissioned Australian Survey Research to run an extremely detailed and sophisticated survey to participants of the 2008 World Youth Day.
  • 4 Understand your target audience

    Teachers from over 8,000 Australian schools covering key demographics, type and location were invited to participate in a study of the ABC’s role in the delivery of education content. Over 1,500 teachers representing 1,086 unique schools participated.
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ASR has range of survey software including Survey Manager, the information platform which underpins our survey-research bureau. OnTrack which tracks all aspects of employee performance and CompTrack to help organizations manage workforce competencies and associated training needs.

Our full-service survey, research and analytics bureau, Survey Services, assists clients with the management of their total information collection, analysis and reporting using Survey Manager on our database and web servers housed in a secure 24x7 Data Centre in Melbourne. Learn more . . .

Survey Manager, an integrated solution for managing questionnaire creation, respondent management and survey administration through your web browser.

Click here for an online demonstration

Australian Survey Research combines process expertise with smart, powerful software to help you identify and maximise information about your workforce, customers, stakeholders and your business processes.

As an experienced and respected research consultancy, ASR provides a full-service capability to a blue chip client list including key government agencies at federal, state and local levels, top 100 companies and major universities.

Through its survey technology platform, ASR assists clients manage their total research programs, including the design, administration, statistical analysis and reporting of projects involving any number of respondents from a few hundred to more than one million.

With its highly qualified consultants and Survey Manager proprietary software, ASR is uniquely positioned to partner with organisations that want new insights into managing their internal and external relationships. ASR's advanced software development skills and information management expertise ensure survey outcomes can be integrated into all key business processes.

We also assist clients to centralise and streamline their research projects, achieving cost efficiencies, data consolidation, data integrity and maximum value from their information.

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Hosting in Australia for our Government clients

We maintain a server farm in a Tier 4 Data Centre in Melbourne which is highly scaleable. Using this configuration we run SurveyManager® as Software-as-a-Service (SaaS) for most of our Australian clients.
This ensures that all data collected remains strictly within Australia and is subject only to local laws and privacy regulations.
The Melbourne servers are used to support ASR’s market research activities as well as to provide hosting facilities for Australian clients of SurveyManager.

ASR compliance with the National Privacy Guidelines

ASR’s hosting procedures comply strictly with the national privacy guidelines. The company is a member of AMSRO (the Association of Market & Social Research Organisations) and its principals are members of AMSRS (Australian Market and Social Research Society) as well as being QPMRs (Qualified Practising Market Researchers).

Hybrid cloud

For very large projects, we can combine the Melbourne servers with the overseas cloud severs such that we keep all personal contact details in Australia but use the cloud servers to deliver questionnaires and e-forms. This combines local privacy with massive scaleability.

Survey Manager is now in the cloud

Windows Azure is an open and flexible cloud platform that enables you to quickly build, deploy and manage applications across a global network of Microsoft-managed datacenters.

Survey Manager has recently been re-engineered to run on the Azure cloud platform. We use the data centres located in Singapore or the USA. For large projects we can set up a private cloud based in your country of choice, including Australia.

Survey Manager-Cloud is tremendously scaleable. This means that global surveys and data collection exercises covering hundreds of thousands to millions of people are feasible. The end product is a fully automated self-service platform that allows you to provision resources within minutes. Learn more >>

ASR now supplies the range of Vovici Enterprise Feedback Management (EFM) software products

Feedback becomes truly useful to companies and government agencies when it is applied in the context of the business processes that comprise the daily interactions with stakeholders of the organisation. The power and breadth of Vovici's enterprise feedback solutions makes it possible to weave the feedback process directly into these processes such that feedback becomes an integral part of the organisation’s company culture. That is why 58% of the US Fortune 500 use Vovici to provide crucial feedback in a wide variety of applications and industries. Learn more >>

ASR has recently released the new all-web version of Survey Manager

Survey Manager is the powerful survey software system which underpins all of our online work, and that of our Survey Manager clients. The new product is an integrated solution managing questionnaire creation, respondent management and survey administration through your web browser. It is accessed from the comfort of your office. Survey Manager 2 incorporates many new features. It also meta-tags all survey data, from the questionnaire through to respondent answers. The meta-tagging combines automated and user-defined components, or can be turned off. Learn more >>

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